• Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
• Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
• Assists customers with integration and implementation of tools, systems and service assurance
• Supports presale activities and translate business requirements into solution design
• Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
• Creates and delivers customer collateral, portals, documentation and knowledge transfer
• Aligns technical deliverables to customer business outcomes
• Drives customer technology transitions, influencing solution architectures and services
• Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals
• Communicate at all levels of seniority for example in case of escalations.

Role Specific Responsibilities:

• Acting as a trusted advisor and building business long-term relationship with customers across European region
• Participate in or lead complex Data Center and Cloud infrastructure projects (network)
• Solve complex, cross-functional issues (might include network, ACI, VXLAN, NMS, automations)
• Test solutions in the Internal Labs
• Provide technical support for customers during software and hardware upgrades
• Participate in regular status meetings and ad-hoc interactions with customers
• Manage your deliverables and responsibilities while maintaining high customers’ sentiment
• Support Project Managers (PM) in project tracking and in resolution of project issues

Scope:

• Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs
• Typically interacts with individual contributors, managers, and customers

Complexity:

• Works on moderately complex problems and considers relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward

Minimum Qualifications:

• Experience in designing, deploying & supporting Networking and Data Center solutions (ideally from Cisco)
• Good Understanding of networking protocols and technologies (Cisco ACI, VXLAN, OSPF, BGP, STP, VLANs, VPC, QoS, etc.)
• Good understanding of Data Center concepts, architectures and latest trends
• Hands-on experience using Cisco Nexus devices
• Practical knowledge and experience of Cisco ACI

Desired Skills (competitive advantage - optional):

• Solid understanding of other network technologies like security, service-provider, enterprise.
• Knowledge of Public Cloud providers
• Knowledge of operating systems administration (Red Hat Enterprise Linux, Ubuntu Canonical, Windows Server)
• Knowledge of virtualization, containers
• Experience in scripting languages

Soft Skills:

• Proficiency in English – both verbal and written
• Good written and verbal communications skills
• Strong consulting, influencing & client-facing skills
• Self-motivated and creative; energized by working collaboratively and with an innovation mindset
• Lifelong learner, ready to constantly learn new technologies