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As a part of extending our partnership with Cisco Systems we are currently looking for a professional to take over the role of Cisco's Project Manager.
Role:
Splunk Professional Services (PS) is a growing and dynamic organization which plays a key role in the success of our customers, our employees and our company! Our PS Technical Services Project Managers lead customers, partners and Splunk teams through the implementation of complex projects using a combination of management and technical skills. They are highly organized, strong communicators and have a real passion for driving successful customer outcomes. If you possess the ability to orchestrate and lead all aspects of post sales implementation services, negotiate timelines, handle customer expectations, and foster customer adoption, then this role may be exactly the challenge you are seeking.
Responsibilities:
- Lead technical deployment projects from kickoff to close out.
- Create and maintain technical project plans outlining tasks, breakthrough dates and allocation of resources aligned to statements of work (SOW’s).
- Plan and manage resources ensuring all projects meet customer obligations and budget expectations.
- Provide timely and accurate status updates to all customer, partner and Splunk stakeholders throughout the project lifecycle.
- Own and manage technical project escalations through to resolution, and ensure expectations are clearly set with customer and Splunk teams.
- Assist in the development and maintenance of project methodology aligned to PS offerings.
- Maintain and foster Splunk, partner and customer relationships.
- Identify and promote opportunities for Splunk products and services to meet additional customer requirements.
- Maintain up-to-date knowledge of Splunk products, industry best practices, and project management skills through continuous learning.
Requirements:
- 6+ years project management or service delivery management experience, with PMP certification or equivalent preferred.
- Proven experience leading delivery of complex customer projects with cross-functional teams using traditional and agile project delivery methodologies.
- Experience working for a software vendor/SaaS preferred.
- Working knowledge of Splunk or related big data technologies with the aptitude and the drive to learn new technologies.
- Excellent verbal and written communications skills.
- BA/BS preferred in computer science, computer engineering or equivalent work experience.
- Ability to thrive in a dynamic, fast-growing environment while working independently and remotely from other members of your team.
- Critical Thinker, detailed, organized, polished, self confidence and initiator.
- Demonstrate the confidence and interpersonal skills needed to conduct effective executive presentations.
What do we offer:
- Contract of employment (including PTO, private healthcare, trainings & benefits)
- Competitive salary (depending on the experience)
- Possibility of remote work after the training period